Cancellation & Refund Policy

Cancellation Policy

  • You may cancel any time up to 60 minutes before your scheduled pickup time without being charged a cancellation fee.
  • For cancellations made within or less than 60 minutes of pickup time, last minute cancellations, or in cases where the Driver has already arrived at the desired pickup location, the cancellation fee will be half of the amount of a single ride billed to the business/individual.

Refund Policy

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.